Shipping Policy

Shipping Policy

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Effective Date: January 1, 2024

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At YKL Concrete & Candles, we're dedicated to delivering your handmade concrete candle creations safely and swiftly. Our shipping policy ensures transparency and a seamless experience for our valued customers:

 

Shipping Rates and Delivery Times:

We offer a range of shipping options to suit your needs, including standard and expedited choices. Shipping rates will be calculated based on your location and the chosen method during checkout.

 

For orders within the United States, estimated delivery times are 10-14 business days. Please note that these times may vary based on factors beyond our control, such as holidays or unforeseen circumstances.

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Order Processing:

Please allow 5-7 business days for us to handcraft your concrete candle order with the utmost care and attention to detail.

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Damaged or Lost Items:

If your order arrives damaged or is lost during shipping, please contact us immediately. We will work with you to resolve the issue.

 

At YKL Concrete & Candles, your satisfaction is our top priority. Please view our FAQ section if  you have any questions about shipping, packaging, returns and more. If you still have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team at contact@yklconcretecandles.com.

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Thank you for choosing YKL Concrete & Candles for your handmade concrete candle needs. We look forward to brightening up your space with our unique creations!